Appearance

Markdown

Change colors and copy in the dashboard and every installed app picks it up within five minutes (the SDKs cache GET /v1/sdk/config for 300 seconds). No release, no review.

Dashboard settings

Setting	Default	What it does
Accent (light)	`#6B4CF2`	Your bubbles, buttons and links in light mode.
Accent (dark)	`#9E85FF`	The same in dark mode.
Title	`Support`	The chat screen’s title.
Welcome	`Hi! How can we help?`	The first thing a new user sees.
Show team names	On	Replies show who wrote them (and push titles use that name).
Show team photos	Off	Avatars next to team replies.

Override in code

Anything set in code wins over the dashboard. Unset values fall back to the dashboard, then to defaults.

// iOS
Concierge.appearance = ConciergeAppearance(
    accentLight: UIColor(named: "Brand"),
    accentDark: UIColor(named: "BrandDark"),
    title: "Help",
    welcome: "Hey! What's up?",
    showsCloseButton: true
)

// Android
Concierge.appearance = ConciergeAppearance(
    accentLight = Color(0xFF0A7AFF),
    accentDark = Color(0xFF4DA3FF),
    title = "Help",
    colorScheme = ConciergeColorScheme.System, // or Light / Dark
)

Dark mode and accessibility

Both SDKs follow the system appearance, Dynamic Type or the system font scale, and VoiceOver or TalkBack. Each message is read as one element: author, text, time.

Language

The chat’s built-in text ships in 34 languages and follows the device language; set Concierge.locale (or the locale option) to choose one. Your dashboard title and welcome show as you wrote them. See Localization.